Real reviews from local homeowners who trusted us in their home.
Gordon Canzoneri
2 reviews on Google
"I cannot recommend Jeff and Water Heater Replacement Company enough! After getting 6 quotes from different companies, Jeff came in as the most affordable - and somehow also provided the absolute best service. He was even able to install a tankless unit for less than what other companies were quoting me just for a standard tank unit. The value is truly unmatched. What really set Jeff apart was how easy and stress-free the entire process was. He did a FaceTime walkthrough of my setup and was able to give me a firm, accurate quote on the spot - no surprises, no runaround. He answered every single question I had with patience and zero sales pressure, which I genuinely appreciated. When it came time for the installation, he was fast, thorough, and did excellent work. But what really blew me away was the cleanup - he left the area cleaner than it was when he started. That kind of attention to detail and professionalism is rare. If you're looking for someone who is communicative, honest, affordable, and does outstanding work, look no further. Jeff is the real deal. 10/10, would recommend to anyone without hesitation! -Nick"
Owner responded · April 2026
Thanks so much for the thoughtful review Nick! I'm glad to hear you did your homework with 6 quotes, getting at least 3 quotes is exactly what I encourage people to do. I'm really glad the video call was convenient and that the tankless system worked out well for your home. Enjoy the extra storage space with that huge tank out of the way. If any questions come up or you need a quick walkthrough on your first water heater flush don't hesitate to reach out. I appreciate you trusting me with the tankless water heater installation for your home in Grand Rapids! -Jeff
Mark Peterson
2 reviews on Google
"Called at 11am on a Saturday, he was there by 1 and done by 4. Excellent and professional, would highly recommend him."
Owner responded · April 2026
Thanks Mark, I really appreciate your business! Glad we could take care of your water heater replacement in Hudsonville. I hope your upcoming move goes smoothly. Take care!
Maria Fraga
5 reviews on Google
"Had a great experience getting my water heater installed. The technician arrived on time, explained the installation process, and completed the job quickly and professionally. Everything was left clean, and the new heater works perfectly. I really appreciate the quality service and would definitely recommend them. Thank you! Jeff"
Owner responded · April 2026
Thank you Maria, it was a pleasure working with you! Out of all the companies offering water heater replacement in Holland, I appreciate you choosing us! I'm glad you don't need to worry about your old water heater's strange noises anymore. :)
Kailyn Ebli
1 review on Google
"Loved how easy it was. Got an instant quote online with a really quick response time and was able to schedule next day service. Jeff was super knowledgeable and great to work with, highly recommend!"
Owner responded · March 2026
Thanks Kailyn! I genuinely appreciate your business and am glad the online quote process was easy for you. :)
Doug DeKruyter
3 reviews on Google
"I'd highly recommend Jeff, nice guy, explained to us the problems with furnace and gave a reasonable quote and replaced it right away. He'd text me when he was going to be there, when he had to leave to get parts and when he'd be back."
Owner responded · April 2026
Thanks Doug, I appreciate it! Glad we could replace your furnace in Hudsonville and get the heat back on now that winter decided to return (again).
echo 5oscar
17 reviews on Google
"Professional, friendly, fast, and very knowledgeable. Would highly recommend [Jeff] in Jenison. Thanks for the prompt help!"
Owner responded · April 2026
Aww, thanks! We really appreciate your business, I'm glad we could repair your water heater in Jenison.
Laura Burke
4 reviews on Google
"Water Heater Replacement Co, Jeff, is knowledgeable and a pro. We were going to go with one the advertised larger name service companies, but his cost was significantly less. Quality service, big savings. We really lucked out!"
Owner responded · May 2026
Thank you Laura, I really appreciate you trusting me with replacing your water heater in Jenison. I'm glad we were able to get you scheduled for a same-day installation. I think relocating your new Rheem water heater a few feet was a good move. I’m sure the next service tech to look at your furnace will appreciate having space to work without needing to climb over the furnace to get there! Take care! ~Jeff
Rob Bond
5 reviews on Google
"Experience was excellent with very good communication and will recommended. Job was done within time frame given. Didn't have to worry about anything."
Owner responded · June 2026
Thanks Rob! Glad I could install a new water heater for you in Hudsonville. I really appreciate your business. Go Blue! :)
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